Hangzhou Sihan Medical Equipment Co.,Ltd.
Hangzhou Sihan Medical Equipment Co.,Ltd.

FAQ

  • What is your warranty?

    Our products and parts have undergone strict quality tests to ensure that they can meet your needs and expectations. We offer a 6-month warranty period for our products and parts, starting from the date of purchase. If you find any defects or malfunctions within the warranty period, you can contact our customer service team, and we will provide you with free repair or replacement service as soon as possible.

  • What is your payment term?

    Our payment term is payment before delivery. We accept payment by PayPal, bank transfer, or online order. We think that this payment term is simple and convenient for both parties, and it can ensure a fast and secure transaction. If you have any questions or concerns about our payment term, please feel free to contact us.

  • What is the MOQ for the bulk order ?

    Our MOQ for the bulk order is one unit. This means that you can order any quantity of our product from one unit to as many as you need. We have ready stock available and we can ship out your order within 72 hours after receiving your payment. We offer competitive prices and high-quality products for your satisfaction.

  • How does an endoscope work?

    An endoscope works by sending light and images to and from the area inside the body. The light is guided by optical fibers and the image is formed by a lens. The endoscope is inserted through your mouth, nose, anus, or a small incision, depending on the organ to be examined. The images are shown on a monitor for the doctor to see. An endoscope can also be used to take a biopsy, remove a polyp, or perform other treatments.

  • What types of endoscopy equipment do you offer?

    Our company specializes in providing endoscopy equipment, our main service scope is endoscopy system, Contains flexible endoscope, rigid endoscope, camera, camera processor, light source, insufflator, high-frequency electrosurgery, power system,etc.

  • Do you offer olympus endoscope repair?

    Yes, we offer olympus endoscope repair service for all types of olympus endoscopy equipment, including flexible and rigid endoscopes, cameras head, light sources, processors, monitors and accessories. We have professional technicians and equipment, which can provide you with fast, efficient and safe repair. We follow the original factory standards of Olympus, ensuring the performance and reliability of your endoscopy equipment. We also provide free loaner endoscope service, online repair tracking and estimation service

  • How should flexible endoscopes be stored when not in use?

    Flexible endoscopes should be stored in a way that prevents microbial contamination and physical damage. According to the CDC, endoscopes should be stored in a clean, well-ventilated, and dust-free area. They should also be hung vertically, with caps, valves, and other detachable components removed, to ensure complete drying. Storage cabinets should be made of a material that can be disinfected. Endoscopes that are not dry or have been stored for more than 7 days must be reprocessed before use.